Flipnip is a cloud-based call center platform with predictive dialing, real-time monitoring, full CRM integration, and per-second billing — all from your browser. No installation. No contracts.
A complete outbound & inbound call center platform — built for performance and simplicity.
AI-driven dialing algorithm that predicts agent availability and answer rates, keeping talk time above 50 minutes per hour automatically.
Fully hosted in the cloud — no servers, no PBX hardware, no IT department required. Launch campaigns the same day you sign up.
Automatic sync of call results, lead status, and contact data to your CRM via REST API. Supports all major platforms out of the box.
Record inbound and outbound calls with flexible storage options. Configure one-sided or full-duplex recordings for quality assurance and training.
Live dashboards with call volume, agent status, campaign progress, and conversion rates. Barge, whisper, and listen-in capabilities included.
Import leads via CSV or Excel. Filter and export results by date range, disposition, or custom criteria. Automatic de-duplication and DNC compliance.
Trigger SMS, email, or letter campaigns automatically based on call outcomes — for order confirmations, appointments, or info requests.
Automatic call transcription and sentiment analysis helps supervisors review conversation quality without listening to every recording manually.
Validate bank account details in real time during calls — essential for sales and subscription-based businesses collecting payment info.
No installation. No complex setup. Just a browser and your lead list.
Import contacts as a CSV or Excel file. The system automatically cleans, deduplicates, and validates the data against your DNC list.
Set your dialing mode, call hours, retry rules, and agent assignments. Choose from predictive, preview, or progressive dialing.
Start the campaign with one click. Watch real-time metrics on your dashboard — intervene, pause, or tune parameters on the fly.
When the campaign ends, results are auto-pushed to your CRM. Export filtered reports with call recordings, outcomes, and analytics.
Switch between dialing modes per campaign — no extra cost, no reconfiguration.
The highest-throughput mode. The system calls multiple numbers simultaneously and connects agents the instant a live person picks up. Ideal for high-volume outbound sales and lead qualification.
The agent sees the contact's full profile and history before the call is placed. They click to dial when ready — giving full control over each conversation.
One call per available agent — dialed automatically the moment they finish their previous call. The balanced approach between speed and quality.
Flipnip integrates with your CRM, ERP, and marketing tools via a comprehensive REST API — so call data flows where you need it, automatically.
Full-featured API for bidirectional data sync. Push call outcomes, dispositions, and recordings to any platform in real time.
Trigger SMS, email, or post-call tasks automatically based on dispositions — confirmations, offers, and appointment reminders sent instantly.
Import leads via CSV or Excel. Export results filtered by date, agent, outcome, or any custom field — ready for your BI tools.
Since switching to Flipnip, our agents spend over 50 minutes per hour in actual conversations. The productivity jump was immediate and the browser-based setup meant zero IT involvement.
The CRM auto-sync eliminated hours of manual data entry per day. And per-second billing — not per-minute — genuinely saves us money on every single call. The billing model alone paid for the switch.
The whisper coaching and live barge-in features transformed how we train new agents. Supervisors can help in real time without the customer ever knowing. Our close rates went up 28% in the first month.
Talk to our team and see Flipnip live. No commitment, no credit card.
Use the form to request a live demo, ask a question, or simply get in touch — whatever your reason, we're happy to hear from you.